The Staffordshire based theme park will open its gates once again to the public after being closed since the incident last week.
The park will reopen at 10:00am on Tuesday 8 June, however with the exception of those in X Sector and Sonic Spinball.
The ongoing investigations into the crash on The Smiler mean that Oblivion and Enterprise will remain closed, along with the Fried Chicken Co food outlet and X-Cite amusement arcade.
Even though the theme park will be open, ticket holders will still be able to use their tickets at other Merlin attractions instead including Chessington World of Adventures, THORPE PARK Resort, Legoland Windsor and Warwick Castle.
The park have also confirmed on their official website that Early Ride Time will not be available when the park reopens.
The theme park has been closed since the incident took place on Tuesday 2 June. Despite the closure however, resort guests have taken to social media to praise the customer service by Alton Towers.
Vry impressed w/ customer service @altontowers. Changed hotel booking for this weekend without any fuss. Difficult circumstances for sure.
— Alex Fisher (@AlexF1sh3r) June 5, 2015
@altontowers my pleasure. Just spoken to your colleague on the phone and rearranged for later in the year. Fantastic customer service 🙂
— Nichola (@Nichola80) June 3, 2015
Not only were resort guests given free entry to the Extraordinary Golf, Waterpark and newly opened Tree Top Quest, but full refunds were also granted to guests who wished to cancel their reservations. Guests who stayed at the resort during the theme park closure are also permitted to return later in the year and stay over again for free.
Over the weekend, the resort have removed all branding and marketing material for the Big 6 Challenge campaign, as well as any merchandise or advertising for The Smiler.
It is currently unknown how long X Sector and Sonic Spinball will remain closed for.